Frequently Asked Questions

The Queen's Bakery books occasion cakes and cookies anywhere from 2-6 weeks in advance, depending on the time of year. We recommend placing your order as soon as you know the details! Once a weekend is fully booked we are not able to take any more orders. Large orders should be booked at least 1-2 months in advance to avoid disappointment. Last minute orders may be available if space allows. Please call the shop to see if we can accommodate. 

There is a minimum quantity or size for all custom orders. Cookies, cupcakes, cake pops, and macarons have an order minimum of one dozen.  Custom cakes are a minimum of one 6" cake which serves up to 10.

We do not offer a delivery option for orders at this time.  All orders must be picked up from our home based bakery in Canton, GA.  This includes wedding cakes.

Custom orders will be available to pickup at the home based bakery during an agreed upon time frame.   There is a 15 minute grace for time frame after which pickup will need to be rescheduled.

Certainly!  They only need to know the correct name the order was placed under and be able to make any final payment that may be required.  

We are unable to put any licensed characters on your custom order.  If you provide us with a character, we can provide a beautiful scene to place your character on.  We do not offer licensed characters for purchase.

While photos and Pinterest are great mediums to provide inspiration, we prefer to give our customers a unique and original custom creation.  

Cakes  and cupcakes should be refrigerated until approximately 1 hour before your event. Cookies and cake pops may be left on the counter.  If saving your treats for more than a day or two, we recommend freezing. Thaw them in the refrigerator for 1-2 hours before bringing to room temperature for another one hour.